Privacy Notice
Last updated: 1 July 2026
Who We Are
Audiocosm Ltd (“we”, “our”, “us”) is a company registered in England and Wales with company number 13503084
and registered office at:
Mechanics House
12 Chester Road
Pentre
Deeside
Flintshire
Wales
CH5 2AA
We are committed to protecting your privacy and handling your personal information responsibly and transparently.
If you have any questions about this Privacy Notice or how we use your personal information, please contact us:
Email: info@audiocosm.com
What Information We Collect
We may collect and process the following personal information:
• Name
• Company name
• Email address
• Telephone number
• Postal address
• Information contained in project enquiries or correspondence
• Project files, scripts and media content provided for localisation or audio services
• Billing and payment information
• Technical information such as IP address, browser type and website usage data
How We Collect Your Information
We collect information when you:
• Contact us by email, telephone or via our website
• Submit an enquiry through our contact form
• Request a quotation or proposal
• Engage us to provide services
• Visit our website
• Communicate with us during the course of a project
How We Use Your Information
We use your personal information to:
• Respond to enquiries and requests
• Provide quotations and proposals
• Deliver audio localisation, translation, dubbing, voice-over, recording, mixing, editing and post-production services
• Manage projects and client relationships
• Process invoices and payments
• Improve our website and services
• Meet our legal and regulatory obligations
Audiocosm Ltd | Registered in England & Wales | Company No. 13503084 | info@audiocosm.com• Protect our business against fraud or misuse
Legal Basis for Processing
Under UK data protection law, we rely on the following lawful bases for processing personal information:
• Performance of a contract
• Legitimate interests
• Compliance with legal obligations
• Consent, where required
Confidential Project Material
As an audio localisation and production company, we regularly receive confidential scripts, recordings, media assets
and production materials.
Audiocosm Ltd treats all client materials as confidential and takes appropriate technical and organisational measures
to protect them from unauthorised access, disclosure, alteration or loss.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where necessary to operate our business, including:
• Accountants and professional advisers
• IT service providers and secure cloud storage providers
• Payment processors
• Freelance translators, voice artists and audio professionals working on your project under confidentiality obligations
• Regulatory authorities where required by law
International Transfers
As part of our localisation services, project materials and personal information may occasionally be transferred
outside the United Kingdom where this is necessary to provide services to our clients or engage approved
international partners.
Where such transfers occur, we ensure appropriate safeguards are in place in accordance with UK data protection
laws.
How Long We Keep Your Information
We retain personal information only for as long as necessary for the purposes for which it was collected, including
satisfying legal, accounting and tax requirements.
Project files and related correspondence may be retained for business continuity purposes, repeat project work and
legal compliance requirements.
Your Rights
Under UK GDPR you have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request transfer of your information
• Withdraw consent where processing relies on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)
Further information is available from the Information Commissioner’s Office.
Cookies and Website Analytics
Audiocosm Ltd | Registered in England & Wales | Company No. 13503084 | info@audiocosm.comOur website may use cookies and similar technologies to improve user experience and understand how visitors use
our website.
Where required by law, we will request your consent before placing non-essential cookies on your device.
Please refer to our Cookie Policy for further information.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised
access, loss, misuse or disclosure.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page and will take effect
immediately upon publication.
Contact Us
Audiocosm Ltd
Registered in England and Wales
Company Number: 13503084
Registered Office:
Mechanics House
12 Chester Road
Pentre
Deeside
Flintshire
Wales
CH5 2AA
Email: info@audiocosm.com
Audiocosm Ltd | Registered in England & Wales | Company No. 13503084 | info@audiocosm.com
Audiocosm Ltd Privacy Notice (UK GDPR)
Last updated: 1 July 2026
Audiocosm Ltd is registered in England and Wales under company number 13503084.
Registered Office: Mechanics House, 12 Chester Road, Pentre, Deeside, Flintshire, Wales, CH5
2AA.
Contact email: info@audiocosm.com
We collect personal information including names, company details, email addresses, telephone
numbers, billing information, project information and files supplied in connection with localisation,
translation, voice-over and audio production services.
We process information to respond to enquiries, provide quotations, deliver services, manage
projects, process payments, improve services and comply with legal obligations.
Our lawful bases for processing are contract performance, legitimate interests, legal obligations and
consent where applicable.
Client scripts, recordings and media files are treated as confidential and protected using
appropriate technical and organisational measures.
We may share information with professional advisers, cloud service providers, payment processors
and approved freelance collaborators working under confidentiality obligations.
We do not sell personal information. International transfers are protected using appropriate
safeguards where required.
Individuals have rights under UK GDPR including access, correction, erasure, restriction, objection
and data portability rights, together with the right to complain to the Information Commissioner’s
Office.
Our website may use cookies and analytics technologies. Non-essential cookies will only be used
with consent where required by law.
For privacy enquiries contact info@audiocosm.com.